Shipping & Returns
Shipping
| Method | Timeline | Cost |
|---|---|---|
| Standard UK | 3–5 business days | Free over £50, otherwise £3.99 |
| Express UK | 1–2 business days | £4.99 |
| International | 7–14 business days | Calculated at checkout |
Orders are processed within 1–2 business days. You'll receive a dispatch confirmation email with tracking details once your order is on its way.
We currently ship to the UK, Ireland, USA, Canada, and Australia.
Returns
We accept returns within 30 days of delivery. To be eligible:
- Items must be unworn and unwashed
- Original tags must be attached
- Items must be in original packaging where possible
To start a return, email hello@chakdelife.co.uk with your order number and reason for return. We'll respond within 1 business day.
Exchanges
Need a different size or colour? Start the same process as a return and indicate what you'd like instead. Subject to availability.
Faulty or incorrect items
If you receive a faulty or incorrect item, contact us within 14 days of delivery. We'll arrange a replacement or full refund at no cost to you, including return shipping.