Help

FAQ

Can't find what you're looking for? Contact us and we'll get back to you quickly.

Orders & Shipping

How long does UK delivery take?: Standard UK delivery typically takes 3–5 business days. Express delivery (1–2 business days) is available at checkout.
Do you offer free delivery?: Yes — free standard UK delivery on all orders over £50.
Do you ship internationally?: Currently we ship to the UK, Ireland, USA, Canada, and Australia. More countries coming soon.
Can I change or cancel my order?: Orders can be cancelled or amended within 1 hour of placing. After that, we begin processing and may not be able to make changes. Contact us immediately at hello@chakdelife.co.uk.

What is your return policy?: We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached.
How do I start a return?: Email hello@chakdelife.co.uk with your order number and reason for return. We'll guide you through the process.
Are return shipping costs covered?: Return shipping is the customer's responsibility unless the item is faulty or we made an error.

How does CHAKDE clothing fit?: Our garments are designed with a comfortable, slightly relaxed fit. If you prefer a more fitted look, we recommend sizing down.
Do you have a size guide?: Yes — size guide information is available on each product page.

How does the charity donation work?: 10% of every order's profit is donated to the British Heart Foundation. No minimums, no caps — every single purchase contributes.
What does 'CHAKDE' mean?: CHAKDE is a Punjabi word meaning encouragement, energy, and 'let's go / you've got this.' It's a rallying cry — one that fits perfectly with what we stand for.